Adobe Target

Adobe Target is Adobe’s personalisation, A/B testing, and recommendations product. This integration sends server-side notifications to the Adobe Target Delivery API, recording display, click, and order/conversion events against your Target activities. Sending these server-side keeps revenue and engagement reporting accurate (and feeds the recommendation algorithms) even when the client-side at.js library is blocked or removed.

This connector uses the notifications path of the Delivery API. It does not perform experience decisioning (fetching offers); it records that a known visitor reached a configured mbox and, for purchases, what they bought.

Prerequisites

  • An Adobe Target account with at least one activity that uses a server-side mbox (for example an order-confirmation mbox). The mbox name is the join key between Signal’s notifications and your Target reporting.
  • Your Target clientCode (Administration > Implementation in the Target UI). This scopes the API; there is no API key.
  • A durable tntId for each visitor. The tntId is Adobe Target’s persistent visitor identifier. Signal reads it from the adobe_tnt_id collected ID, which the Datafly.js collector captures from the Target cookie set on the customer’s site.

Configuration

FieldRequiredDescription
Client CodeYesYour Target clientCode. Forms the API host (CLIENTCODE.tt.omtrdc.net) and the client query parameter.
Notification mboxYesThe mbox name your order/conversion notifications are recorded against. Must match an mbox used by an existing Target activity.

Configure in Signal

  1. In the management UI, add a new integration and select Adobe Target.
  2. Enter your Client Code and the Notification mbox name.
  3. Choose the Default preset. It maps page to a display notification and Order Completed to an order/conversion notification.
  4. Attach the integration to your pipeline and save. Delivery mode is server-side.

API Endpoint

POST https://{clientCode}.tt.omtrdc.net/rest/v1/delivery?client={clientCode}
Content-Type: application/json
Cache-Control: no-cache

The Delivery API requires no authentication. The clientCode in the host and client parameter is the only credential. See the Delivery API overview.

Identity Signals

Adobe Target attributes a notification to a visitor via the durable tntId, sent in the request body id.tntId. Signal maps this from the adobe_tnt_id collected ID. Where available, the Experience Cloud ID (adobe_ecid) is also sent as id.marketingCloudVisitorId to support Analytics-for-Target (A4T) stitching. No PII is sent to Target by this integration, so no hashing is applied.

Event Mapping

Signal eventDelivery API notificationNotes
pagenotifications[].type: displayRecords a display against the configured mbox.
Order Completednotifications[].type: display + notifications[].orderRecords the purchase: order id, total, and purchased product IDs.

Example: Order Completed

Datafly.js call on the order-confirmation page:

datafly.track("Order Completed", {
  order_id: "ORD-10492",
  revenue: 149.95,
  currency: "GBP",
  product_ids: ["SKU-22", "SKU-87"]
});

Resulting Delivery API request body sent by Signal:

{
  "id": {
    "tntId": "8a3f...c1.35_0",
    "marketingCloudVisitorId": "0825983...AdobeOrg"
  },
  "context": {
    "channel": "web",
    "address": {
      "url": "https://shop.example.com/order/confirm",
      "referringUrl": "https://shop.example.com/checkout"
    },
    "userAgent": "Mozilla/5.0 ..."
  },
  "experienceCloud": {
    "analytics": { "logging": "server_side" }
  },
  "notifications": [
    {
      "id": "evt-7f21a9",
      "type": "display",
      "timestamp": 1749200400000,
      "mbox": { "name": "orderConfirmPage" },
      "order": {
        "id": "ORD-10492",
        "total": 149.95,
        "purchasedProductIds": ["SKU-22", "SKU-87"]
      }
    }
  ]
}

Testing

  1. Trigger a page or Order Completed event through your pipeline with a valid adobe_tnt_id present.
  2. In the Signal Event Debugger, confirm the outbound request hits https://{clientCode}.tt.omtrdc.net/rest/v1/delivery?client={clientCode} and returns HTTP 200.
  3. In Adobe Target, open the activity that uses your notification mbox and confirm impressions (and, for orders, revenue) increment in reporting. Reporting can lag; allow time for processing.

Troubleshooting

  • 200 OK but nothing in Target reporting — The notification was accepted but attributed to nothing. Confirm the mbox name exactly matches an mbox used by a live Target activity, and that the activity is running.
  • Missing tntId — Notifications without a durable tntId cannot be attributed to a visitor. Confirm the Datafly.js collector is capturing the adobe_tnt_id collected ID from the Target cookie. Until a tntId exists, the page notification is the required first call to obtain one.
  • Wrong host — Some accounts are provisioned on a first-party CNAME instead of CLIENTCODE.tt.omtrdc.net. If requests 404, confirm the correct edge host with your Adobe representative.
  • Revenue not recordedorder.total must be numeric and order.id must be present. The purchasedProductIds array drives cross-sell recommendation algorithms; omit it only if you do not run recommendations.